ETC Training Solutions prides itself on providing superior quality service, professional trainers and a program ethos that has customer service at the centre of everything we do.
The department receives many letters of appreciation from our students, their employers and even our business associates who have experienced the ETC Training Solutions service.
Please find below a selection of extracts from some of our letters of appreciation:
"As the Manager of Waratah Respite Centre, I have welcomed students of the Certificate III Aged Care and Certificate III Home and Community Care for work experience. ETC has "raised the bar" in terms of quality of training and support to both students and Waratah as a host work experience venue.
I have been involved in ETC's consultative process, which demonstrates their ongoing commitment to addressing industry and area needs. I am very impressed with the training programs ETC convene, and I am aware that all trainers are supported and mentored by an experienced Registered Nurse. I can attest to the benefits of this excellent process."
Ms Wallis Cummings, Manager, Waratah Respite Centre
"ETC was incredibly helpful and responsive in tailoring the course content to address our specific needs.ETC was also very flexible in relation to how the course could be delivered to busy staff, onsite and during work hours."
Mr Andrew Riley, Director of Northern Zone Office, NSW Aboriginal Land Council (NSWALC) - 27 April 2009
"There is a genuine commitment amongst managers and staff...making this partnership effective and meaningful.
The support and encouragement provided to (stude nt) in successfully completing Certificate IV in Business (Frontline Management) was excellent."
Mr Phil Webber, Area Director, Housing NSW - 5 May 2009
"The early results [of this program] have enabled us to identify and address performance issues with retailers, and establish new training paths for them to assist with growing their respective businesses."
Ms Caroline Bleechmore, Marketing Manager, Park Beach Plaza Shopping Centre - 29 April 2009
A word from the wise?
We'd love to hear from you with regard to ETC Training Solutions service.
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