On this page you will find the latest information regarding ETC’s services during COVID-19.
The health, safety and wellbeing of our customers and employees is our number one priority.
Rest assured, ETC is a COVID safe business.
If you are not yet linked to our services, you can reach out to us via our enquiry form >
Mutual Obligations Update – 23 February 2021
The Australian Government has just announced changes to Mutual Obligations. Mutual Obligations are tasks and activities you agree to do while you’re receiving Centrelink support payments.
From 9 March 2021, customers in jobactive and Disability Employment Service will be required to meet with their ETC Jobs Advisor face-to-face for appointments to discuss their pathway to employment. (This is subject to local health advice and State COVID-19 requirements).
In early April 2021, the minimum number of job searches you will be required to undertake will increase from 8 per month (as is currently the case) to 15 per month. This will then increase again up to 20 job searches per month in early July 2021 – which was the requirement prior to COVID-19.
From October 2021, there will be an additional requirement for customers who have been participating in jobactive and Online Employment Services for six months to undertake an activity (such as a short training course, work experience or volunteer work). The idea here is to enhance your skills and increase your chances of getting a job.
If you don’t meet your requirements, your payment may be put on hold and you may receive demerits or financial penalties.
Find out how the Government is monitoring and responding to the outbreak, how you can help slow the spread of COVID-19 in Australia, and what to do if you have symptoms.
You can also view the latest official medical advice and case numbers.
Get information straight from a reliable source.
On this page you can view the latest statements, updates and conferences from the Hon Scott Morrison MP.
The Government’s digital mental health portal, Head to Health, will be a single source of authoritative information and guidance on how to maintain good mental health during the coronavirus pandemic and in self-isolation, how to support children and loved ones, and how to access further mental health services and care.
Self isolation and increased stress during COVID-19 will likely see an increase in domestic violence incidents.
1800RESPECT will continue to operate as per usual during the COVID-19 health emergency. They are open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.
Find financial assistance, eligibility and timing for the new government support for Australian businesses.
Whether you’re a sole trader or large company, there is helpful information on this page for everyone in business.
Thanks to Safe Work Australia, here you will find advice on how to minimise the risk of exposure to COVID-19 in your workplace and help limit the spread.
Enrolment is now open for the government’s $130 billion JobKeeper Payment scheme.
The scheme supports businesses significantly affected by the coronavirus to help keep more Australians in jobs.
The coronavirus (COVID-19) pandemic has forced many Australian businesses and companies to adapt in order to survive.
From what we’ve seen, being innovative and adaptive during this crisis has enabled some businesses to redeploy staff they originally had to stand down.
The Australian Government has announced more payments and streamlined claims for people affected by coronavirus.
Whether you’ve been unemployed for a while or have recently lost your job due to the current crisis, there is support available.
If you currently have a My Gov account – please make sure your contact details are up-to-date as we will be using email and SMS to keep our customers updated on all things ETC.
If you need to create an account, visit this website to see a helpful guide.
We understand it’s an incredibly uncertain time for everyone….whether you’re a worker who has just lost their job, a small business owner who’s had to close their doors, or someone who has been unemployed for some time.
There are still jobs out there and it’s a good time to have a think about how your skills may be transferred over to a new in-demand industry.
Find out about your workplace entitlements and obligations if you’re affected by the outbreak of covid-19, including information about stand downs from work, working arrangements impacted by school closures, and pay and sick leave entitlements.
Due to COVID-19, the traditional face-to-face interviews are being replaced with video and phone interviews.
We understand this can feel strange for some people, especially if you haven’t had a lot of experience using technology in this way before.
Here’s some tips to help you transition into the digital age of video and phone interviews.
We understand it is an uncertain time for job searching at the moment, especially when we are seeing many businesses closing their doors….but rest assured there are still jobs out there!
Here’s some tips we’ve put together to try and help keep you motivated in finding a job during the Coronavirus pandemic:
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