COVID-19 Updates - View ETC's service delivery information and resources:
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We understand that the Coronavirus pandemic is leading to information overload for many people, so we have filtered out some of the key COVID-10 resources we think will be helpful for job seekers and businesses.

This situation is evolving daily, so we will do our best to keep this page updated as well as regularly communicating with our customers via our social media pages and email newsletters.

Mutual Obligations Update – 22 September

On Monday 28 September, mutual obligation requirements return for job seekers.

What does this mean for you?
– You will be required to participate in appointments with your Jobs/Youth Advisor
– You can choose to meet with your Jobs/Youth Advisor face-to-face, in addition to phone, online and video conferencing meetings
– You will need to work on and agree to your Job Plan
– Undertake eight job searches a month
– Attend agreed activities (where it is safe to do so) and accept any offer of suitable work

If you don’t meet your requirements, your payment may be put on hold and you may receive demerits or financial penalties.

Rest assured, ETC is a COVID-19 safe business.

For more information visit or contact your Jobs/Youth Advisor on 1800 007 400.

10 September Update

The JobSeeker Payment and Coronavirus Supplement may be reducing from 25 September 2020.

ETC has hundreds of jobs to fill right now, in a variety of different industries.

We are expecting there will be a lot more competition for these jobs at the end of September.

We encourage you to beat the rush, and contact your Jobs/Youth Advisor today to see how we can help you to secure your future.

Call us on 1800 007 400.

– The ETC Team –

Department of Health Logo

Australian Health Department

Find out how the Government is monitoring and responding to the outbreak, how you can help slow the spread of COVID-19 in Australia, and what to do if you have symptoms.

You can also view the latest official medical advice and case numbers.

Prime Minister of Australia

Get information straight from a reliable source.

On this page you can view the latest statements, updates and conferences from the Hon Scott Morrison MP.

Head to Health

The Government’s digital mental health portal, Head to Health, will be a single source of authoritative information and guidance on how to maintain good mental health during the coronavirus pandemic and in self-isolation, how to support children and loved ones, and how to access further mental health services and care.


Self isolation and increased stress during COVID-19 will likely see an increase in domestic violence incidents.

1800RESPECT will continue to operate as per usual during the COVID-19 health emergency. They are open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.

Employers / Businesses


Find financial assistance, eligibility and timing for the new government support for Australian businesses. 

Whether you’re a sole trader or large company, there is helpful information on this page for everyone in business.

Keep your workplace safe

Thanks to Safe Work Australia, here you will find advice on how to minimise the risk of exposure to COVID-19 in your workplace and help limit the spread.

the words job keeper payment on blue background

JobKeeper Payment scheme

Enrolment is now open for the government’s $130 billion JobKeeper Payment scheme.

The scheme supports businesses significantly affected by the coronavirus to help keep more Australians in jobs.

Being innovative and adaptive in times of crisis

The coronavirus (COVID-19) pandemic has forced many Australian businesses and companies to adapt in order to survive.

From what we’ve seen, being innovative and adaptive during this crisis has enabled some businesses to redeploy staff they originally had to stand down.

Job seekers / Workers

Financial support

The Australian Government has announced more payments and streamlined claims for people affected by coronavirus.

Whether you’ve been unemployed for a while or have recently lost your job due to the current crisis, there is support available.

My Gov

If you currently have a My Gov account – please make sure your contact details are up-to-date as we will be using email and SMS to keep our customers updated on all things ETC.

If you need to create an account, visit this website to see a helpful guide.

Transferring skills to a new Industry

We understand it’s an incredibly uncertain time for everyone….whether you’re a worker who has just lost their job, a small business owner who’s had to close their doors, or someone who has been unemployed for some time. 

There are still jobs out there and it’s a good time to have a think about how your skills may be transferred over to a new in-demand industry.

Fair Work Ombudsman

Find out about your workplace entitlements and obligations if you’re affected by the outbreak of covid-19, including information about stand downs from work, working arrangements impacted by school closures, and pay and sick leave entitlements.

Video and Phone Interview Do’s and Don’ts

Due to COVID-19, the traditional face-to-face interviews are being replaced with video and phone interviews.

We understand this can feel strange for some people, especially if you haven’t had a lot of experience using technology in this way before.

Here’s some tips to help you transition into the digital age of video and phone interviews.

8 Tips for finding a job during a pandemic

We understand it is an uncertain time for job searching at the moment, especially when we are seeing many businesses closing their doors….but rest assured there are still jobs out there!

Here’s some tips we’ve put together to try and help keep you motivated in finding a job during the Coronavirus pandemic:



Get one of our friendly staff to contact you today.

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