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 Hospitality – SITSS00035 –  Customer Service Management

Do you want to work in restaurants, hotels, motels, clubs, pubs, cafes and coffee shops? This hands-on course provides students with the opportunity to learn and practice across many facets of the hospitality industry. at successful completion, students will receive a Statement of Attainment (SoA) in SIT40416 Certificate IV Hospitality

SITXCOM005 Manage conflict
SITXCCS008 Develop and manage quality customer service practices
SITXCCS007 Enhance customer service experiences

Dates: Taking enrolments now

Duration: 4 days per week

Location: ETC  site TBC

To find out more about this course   Enquire now!

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Course Subsidy Information

NSW Information
Government funding may be available for this course via the NSW Government’s Smart and Skilled program. To find out if you are eligible visit the Smart and Skilled website or call us on 1800 007 400 to speak with one of our training advisors.
QLD Information
Government funding may be available for this course depending on your circumstances. For more information visit the Queensland Government website or call us on 1800 007 400 to speak with one of our training advisors.

 

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