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Man serving take away food and coffee

Communicating Effectively in the Customer Service Industry (Statement of Attainment, Certificate III in Hospitality SIT30616)

This course provides training in three units of competency which will allow you to communicate effectively in the Hospitality industry.

Within this course, you will learn basic communication and work skills, giving you a taste of what it is like to work in hospitality.

Students will have to opportunity to enrol in a Certificate III in Hospitality once this course finishes, to further their skills to successfully obtain a job.

Units Covered:

  • BSBCMM201 Communicate in the workplace
  • BSBWOR203 Work effectively with others
  • SITXHRM001 Coach others in job skills

This course starts on the 9th of August, with a Discovery Session on the 2nd of August at 10am. Bookings essential, enquire now!

Duration: 2 days per week for 4 weeks

Cost: Fee Free* (eligibility criteria apply).

Course Subsidy Information

NSW Information
Government funding may be available for this course via the NSW Government’s Smart and Skilled program. To find out if you are eligible visit the Smart and Skilled website or call us on 1800 007 400 to speak with one of our training advisors.
QLD Information
Government funding may be available for this course depending on your circumstances. For more information visit the Queensland Government website or call us on 1800 007 400 to speak with one of our training advisors.

Enquire Now

Time:
8:45 am - 3:30 pm

Course Dates:
August 9 to August 30

Venue:
ETC Lismore

Location:
Suite 3, 17 Conway Street
Lismore, NSW 2480 Australia + Google Map

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