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Intro2Customer Services  – SOA BSB20120 Cert II In Workplace Skills

 This course is for individuals who deal directly with customers on a daily basis and will provide individuals with quality customer service skills and social and cultural sensitivity. On completion, students will receive an SOA BSB20120 Cert II In Workplace Skills

Duration: This course will run 2 days per week for 3 weeks.
Dates: 5th October 2022
Other information: You will be completing 3x units over the duration of the course

  • BSBWHS211 Contribute to the health and safety of self
  • BSBOPS203 Deliver a service to Customers
  • BSBCMM211 Apply communication skills

If you would like to find out more information about this course or to enrolEnquire now!

Course Subsidy Information

NSW Information
Government funding may be available for this course via the NSW Government’s Smart and Skilled program. To find out if you are eligible visit the Smart and Skilled website or call us on 1800 007 400 to speak with one of our training advisors.
QLD Information
Government funding may be available for this course depending on your circumstances. For more information visit the Queensland Government website or call us on 1800 007 400 to speak with one of our training advisors.

 

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