Our exciting new Digital RCG Virtual Classroom online program has been designed to help you learn the skills to provide responsible gambling services and work in a range of venues such as hotels, motels, clubs, pubs, and casinos. This is an essential course for anyone who wants to work in Hospitality where sales and service of gambling activities occur.
Responsible gambling services (RCG) must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues such as hotels, motels, clubs, pubs and casinos.
The responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises.
This course is delivered online via Virtual Classroom and includes guided blended learning, such as group tutorials, webinars, mentor sessions, and online resources.
Students enrolling in this course will need a computer with internet access.
Please note that Refresher courses for RSA and RCG are to be completed online through the Liquor and Gaming Dept. ETC does not offer refresher courses for RSA and RCG. Competency cards are valid for 5 years.
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