Our exciting new Digital RSA Virtual Classroom online program has been designed to help you get ahead by teaching you the basics of how to work in various environments dealing with alcohol sales, service, and promotions.
The NSW liquor laws mandate Responsible Service of Alcohol (RSA) training for the liquor industry. Responsible practices must be undertaken wherever alcohol is served and sold, including where alcohol samples are served during on-site product tastings. This unit applies to any workplace where alcohol is served and sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries.
This unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licenced premises. Those selling and serving alcohol may include:
It also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for RSA management.
This course is delivered online via Virtual Classroom and includes guided blended learning, such as group tutorials, webinars, mentor sessions, and online resources.
Students enrolling in this course will need a computer with internet access.
Please note that Refresher courses for RSA and RCG are to be completed online through the Liquor and Gaming Dept. ETC does not offer refresher courses for RSA and RCG. Competency cards are valid for 5 years.
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