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Provide Responsible Service of Alcohol & Provide Responsible Gambling Services

ETC’s Responsible Service of Alcohol short course will help you get ahead. Learn the basics of how to work in various environments dealing with alcohol sales, service, and promotions. Topics covered include: • State liquor laws and selling serving or supplying alcohol responsibly • Intoxication, including assisting customers in drinking within appropriate limits, understanding standard drinks, assessing alcohol-affected customers and refusing service • Minors, including ID checks and secondary sales/supply • Harm minimisation strategies • Compliance and enforcement Responsible gambling services (RCG, also known as RSG) must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in various venues such as hotels, motels, clubs, pubs and casinos.

Learn More
  • Course Dates: 02/03/2023
  • Duration: 2 days – Thursday & Friday
  • Time: 9 am – 4 pm
  • Location: To be confirmed by ETC Training

Class ID: 1606385

Please note that Refresher courses for RSA and RCG are to be completed online through the Liquor and Gaming Dept. ETC does not offer refresher courses for RSA and RCG. Competency cards are valid for 5 years.

Course Subsidy Information

NSW Information
Government funding may be available for this course via the NSW Government’s Smart and Skilled program. To find out if you are eligible visit the Smart and Skilled website or call us on 1800 007 400 to speak with one of our training advisors.
QLD Information
Government funding may be available for this course depending on your circumstances. For more information visit the Queensland Government website or call us on 1800 007 400 to speak with one of our training advisors.

 

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