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Jake Carey had been unemployed for three months after the concreting company he worked for relocated the business to Sydney due to lack of work on the Coffs Coast. Not wanting to leave the area, Jake decided to undertake an intensive 6-day hospitality short course delivered in partnership between ETC and Novotel Pacific Bay Resort.

“For the last 3-4 years I’ve worked as a concreter and cabinet maker and have no hospitality skills, but thought what better way to learn something else. Especially because in Coffs Harbour this is where the jobs are,” Mr Carey said.

“I wasn’t sure I would be able to do it, but I’ve really enjoyed this course.

“One of the key things I’ve learnt is to observe, look around and see what needs to be done instead of asking all the time.”

Jake is one of 7 young people who recently completed the course delivered at Novotel Pacific Bay Resort. Funding for the training was provided under the Strategic Skills Program, State Training Services, Department of Education and Communities.

ETC’s National Training Manager Karen Busby said the purpose of having the training delivered in industry was to ensure that the students could learn and be assessed on the job to ensure the training was hands-on and relevant.

“We really appreciate Novotel Pacific Bay Resort for coming on board with us to deliver this type of training, because we know it works,” Ms Busby said.

Jake couldn’t agree more. “Instead of just sitting in a room filling your brain with knowledge we were getting out there putting it into practice,” he said.

“The theory side of it has probably been the hardest for me because it’s been awhile since I was in school, but the hands-on practical learning made it a lot easier.”

Novotel Pacific Bay Resorts Food and Beverage Manager Sharon Cunningham said she was pretty confident she would be able to hire 1 or 2 of the students who took part in the course and that Jake was a definite stand-out. “Even though he’s had no experience in the industry, I can see that we can mould him the Pacific Bay way,” Ms Cunningham said.

“Jake is so keen and hardworking and uses his initiative all the time.”
So what’s Jake’s advice to other young people looking for work this Summer?

“It’s worth getting new skills and some courses behind you, especially if you get a job out of it,” he said.



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