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New compliance system from 1 July 2018

Disability Employment Services


Know where you stand and how the new rules can affect you!

You need to know about these changes if you have mutual obligation requirements in jobactive and Disability Employment Services.

Here are the key changes:

  • If you incur a penalty/failure you will get demerits and it could affect your income support payment.
  • A new online dashboard will help you manage your requirements in your Job Plan or Participation Plan. You can access your dashboard from myGov or you can download the jobactive Job Seeker App.

Find out about the new compliance system

Understanding the new compliance system

Online Dashboard

From 1 July 2018, three images on your online dashboard will show you where you stand:

Green Zone  Warning Zone Penalty Zone

Meeting all your requirements

If you do not meet your requirements you will get a demerit

Financial penalties apply


You will get demerits if you do not:

  • agree to a Job Plan
  • do job search
  • attend or behave appropriately at a provider appointment
  • attend or behave appropriately at a third-party appointment
  • attend or behave appropriately at an activity
  • attend a job interview
  • behave appropriately at a job interview
  • act on a job referral.
For more information please contact your Jobs Advisor.

Call us on 1800 007 400


Jobsearch.gov.au Compliance Page

Compliance Framework Poster

Compliance Framework DL Tri-Fold Brochure

New Compliance System Video

Green Warning and Penalty Zone Video



Get one of our employment team members to contact you about our job seeker services today.

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