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You need to know about your mutual obligation requirements for jobactive, New Employment Services Trial (NEST) and Disability Employment Services (DES).
When you apply for an income support payment, you make an agreement with the government that you will do some tasks in exchange for your payment. These tasks are called mutual obligation requirements, and they are listed in your Job Plan. They can include:
You get different points for different tasks:
You can also get points for attending activities. Points vary depending on how many hours or days the activity runs.
Please note that if you fail to meet your agreed mutual obligation requirements you could get demerits and it may affect your income support payment.
Watch this video if you have compulsory mutual obligation requirements. It explains what you need to know about:
Meet your requirements by the due date and you’ll stay on track and your payment will be fine.
Miss a payment and you could get a demerit. This could put you in a compliance zone and you could even get a financial penalty.
Watch this video to learn about:
Compliance symbols make it quick and easy to understand your compliance status. You will see these compliance symbols on your dashboard and your participation history page.
Watch this video to find out what the different symbols mean.
Visit the Jobsearch.gov.au Compliance Page for more information
Download the jobactive Understanding the Compliance System Poster 2021
Visit the How to report points page on the Jobsearch website for more information
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