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Compliance System

Disability Employment Services

Know where you stand and how the rules can affect you!

You need to know about your mutual obligation requirements for jobactive, New Employment Services Trial (NEST) and Disability Employment Services (DES).

Here are the key requirements:

  • If you incur a penalty/failure you will get demerits and it could affect your income support payment.
  • An online dashboard will help you manage your requirements in your Job Plan or Participation Plan. You can access your dashboard from myGov or you can download the jobactive Job Seeker App.

Find out about the compliance system

Understanding the compliance system

Manage your compliance

Online Dashboard

Three images on your online dashboard will show you where you stand:

Green Zone  Warning Zone Penalty Zone

Meeting all your requirements

If you do not meet your requirements you will get a demerit

Financial penalties apply


You will get demerits if you do not:

  • agree to a Job Plan
  • do job search
  • attend or behave appropriately at a provider appointment
  • attend or behave appropriately at a third-party appointment
  • attend or behave appropriately at an activity
  • attend a job interview
  • behave appropriately at a job interview
  • act on a job referral.
For more information please contact your Jobs Advisor.

Call us on 1800 007 400

Resources Compliance Page

Compliance Framework Poster

Compliance Framework DL Tri-Fold Brochure



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