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Do you want personalised assistance to get job ready?

jobLab employability skills training is your next step!

So, what is ‘jobLab’?

jobLab refers to ETC’s suite of short courses, that focus on helping you build digital skills, improve job search abilities and employability skills, plus increase your confidence to enter the workforce!

This range of short courses is fee-free for our eligible registered customers.

jobLab courses include: 

  • Getting Started
  • Resume Builder
  • Work Preparation
  • Work Ready
  • Open Access
  • Accelerate
  • Workforce Australia – Career Transition Assistance (CTA)

How can jobLab help job seekers gain work?

jobLab’s personalised training is designed to provide ETC customers with job search skills and strategies to move into employment.

It can help job seekers:

  • Develop a pathway to achieve their career goals
  • Learn how to build a strong resume and cover letter 
  • Refine job search/employability skills and learn about the hidden job market
  • Build self-confidence and make connections
  • Increase motivation and resilience in looking for work

jobLab employability skills training courses available at ETC

Getting Started

Getting Started provides you with the digital basics to get set up in preparation for job searching. Course includes:

  • Setting up MyGov
  • Points Based Activation System (PBAS)
  • Adding job search effort
  • General job searching
  • Using email accounts
  • Downloading useful apps
  • Social media tips

Resume Builder

Do you need some help and tips to create a killer resume? In this workshop, you will be guided step-by-step through the process of creating a resume, and will then learn how to upload the completed resume to your MyGov account. 

Work Preparation

Work Preparation provides you with the employability skills and knowledge to create a career plan, set goals, identify opportunities in the hidden job market, identify techniques for self-marketing, and customise resumes and cover letters. 

Work Ready

This workshop is all about actions and strategies and putting them into place. The art of self-marketing and cold calling, addresses the Selection Criteria of an application and finishes with interview methods, questions, and techniques. This is a more advanced course suitable for those familiar with customising resumes and cover letters.

Open Access

These short one-on-one 45-minute sessions (conducted via phone or MS Teams) can cover topics such as;

  • Learning using Microsoft Teams
  • Job interview preparation
  • 30-second commercial/cold calling
  • Other employment questions
  • Resume hints and tips


The Accelerate Program is a two-day workshop that focuses on creating a positive mindset, communication techniques, self-management, exploring pathways, and teamwork through fun ice breakers and activities.

Career Transition Assistance (CTA)

ETC’s CTA is an initiative to help mature-age job seekers build their skills and confidence to be competitive in today’s job market. This course familiarises you with digital technologies and runs 2 days a week over 8 weeks.

Find out more about CTA >

We have something for everyone, every step of the way, with jobLab.

If you're an ETC customer interested in JobLab training contact your ETC Advisor

And if you’re a new customer interested in joining ETC call our friendly team on 1800 007 400 or fill out the Enquire Now form.



Get one of our employment team members to contact you about our job seeker services today.

Enquire Today

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