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Careers at ETC – Frequently Asked Questions

We have developed the following Frequently Asked Questions to assist applicants through our Recruitment Process.

How do I view Current Opportunities?

You can view our current opportunities on our Careers page under the ‘Job Vacancies’ heading. A preview of each role can be viewed by clicking on the title of the position. Alternately you can use the search options to filter current vacancies.

How do I apply for a position with ETC?

We love that you are considering a career with ETC and are interested in working with our great team. ETC uses ELMO’s online recruitment portal, and applying for a position with us is easy! Go to ETC’s Careers page to view Current ETC Vacancies.

You will be asked to create an account within our ELMO Recruitment portal to be able to apply for positions of interest. A resume and/or cover letter is required for all applications. Your resume and cover letter can be uploaded as separate documents. Files accepted by ELMO include doc, docx, pdf, txt,rtf and max size limit is 5MB.

SEEK and social media: Click on the pink ‘Apply Now’ button and you will be taken directly to ETC’s ELMO Recruitment portal.

ETC Careers Page: Simply click on the vacancy of interest and then the blue Apply button at the bottom of the page. You will be taken to ETC’s online ELMO recruitment portal. You will be prompted to create an account or if you already have an ELMO account with ETC, simply log in with your credentials previously used when setting up your account.
Once you have reviewed the details for the role, click on the ‘Apply’, button. You will be able to view the job advertisement on the left hand side when applying, so it is always in easy reach to refer to.

When applying for a role you will need to:

1. Upload your resume and cover letter as required
2. Complete your contact details; mobile number and residential/postal address
3. Answer pre-screening questions: These are ‘yes/no’ questions that form part of your application process.
4. Click next and review your application and when ready click the blue ‘Submit button. You can save your application if not ready to submit straight away and re-log into the portal and submit at a later time.
5. You will receive an email confirming the successful submission of your application.

I’ve forgotten my password for my account, what do I do?

If you chose to create an account in ETC’s ELMO Recruitment portal, you can simply click on the ‘Forgot Password’ link on the login page. An email with instructions to reset your password will be sent to you. You will be able to view and update your applications once your password is reset.

How do I know if my application was received?

You will receive an email from our ELMO Recruitment portal once your application has been received. If you do not receive these emails, please contact the Human Resources team at etc.recruitment@etcltd.com.au or phone 1800 007 400 between the hours of 8:30am – 5:00pm (AEST), Monday to Friday.

I am having issues applying online, who should I contact?

If you experience any issues with the online application process please contact our Human Resources team at etc.recruitment@etcltd.com.au or phone  1800 007 400 between the hours of 8:30am – 5:00pm (AEST), Monday to Friday.

I missed the closing date, can I submit a late application?

Most vacancies are filled once a suitable applicant has been identified. However, if a vacancy is advertised with a set closing date, then you will need to submit your application before the closing date. Late applications may be accepted on exception; however, this is not guaranteed. Late applications will need to be sent to etc.recruitment@etcltd.com.au for consideration by the Hiring Manager.

What file types are accepted for Cover Letter and Resume?

Accepted file types include doc, docx, pdf, txt, rtf and max size limit is 5MB. The preferred format for these documents is either an MS Word or PDF file.

I have applied for a position and received my acknowledgement email, what can I expect next?

The Hiring Manager(s) will review your application and if you are shortlisted for the position, you will receive a call from the Hiring Manager to discuss your application further. This may also include being invited to attend an interview for the position you have applied for. If you are unsuccessful in being shortlisted for the position, you will receive an email from ETC’s ELMO Recruitment portal to let you know. Please don’t be discouraged by this, we encourage you to continue to keep an eye on our ‘Careers page’ and apply again for any position that might arise in the future.

If I am unsuccessful in being shortlisted, will I be notified?

If you are unsuccessful in being shortlisted for the position, you will receive an email from ETC’s ELMO Recruitment portal to let you know. Please don’t be discouraged by this, we encourage you to continue to keep an eye on our ‘Careers page’ and apply again for any position that might arise in the future.

What can I expect from the interview process?

Phone or Microsoft Teams Interview:
If you have been successful in being shortlisted for the position you have applied for, you may be initially contacted by the Hiring Manager and/or Human Resources for a short telephone or Microsoft Teams interview. In this interview, you might be asked some pre-screening questions about your application including your work experience and interest in the role. This is also a great opportunity for you to ask any questions about the position and or our organisation.

Face to Face Interviews If you are successful in being shortlisted for an interview the Hiring Manager and/or Human Resources will contact you directly to confirm the details.

Following this, you will receive an email confirming the interview. Make sure you check your junk or spam folders if this email doesn’t appear in your inbox.

The interview will be conducted by the Hiring Manager and sometimes other team members will be present. Interviews are predominately conducted face to face, or by video link where necessary. During the interview, you will be asked about your employment history, skills and experience. Additionally, you will be asked a series of both technical and behavioural based questions to determine your suitability for the position. You will also have an opportunity to ask questions about the position and the organisation.

If you are unable to attend an interview, please contact the Hiring Manager and/or Human Resources as soon as possible.

Reference & Background Checks:
Should we progress your application past the interview, the next step involves conducting two (2) work-related reference checks. You will be asked to provide your referees’ contact details if they are not disclosed on your Resume. Your referees should be people you have reported to and not be friends or colleagues. It is best to let your referees know that you are attending an interview and to possibly expect our call.

It’s a requirement of ETC Employment Checks Procedure that all employees provide a current clear National Police Check and Working with Children Check. You may also be asked to provide evidence of qualifications acquired relevant to the position i.e. TAE. If necessary, work rights checks will also be completed.

What if I attend an interview and I am not the suitable candidate, will I get feedback?

If you attend an interview and are not successful in obtaining the position, the Hiring Manager will contact you to provide you with feedback. You may also receive an email confirming the outcome of your interview.

Please don’t let the outcome discourage you from applying for other roles that may be of interest. ETC often has many great applicants applying for roles, and the hiring decisions can be difficult. We would encourage you to keep an eye on the Careers Page and apply for any other roles that may be of interest.

Offer & Onboarding

If you are successful, we will contact you to make a verbal offer, determine the commencement date and advise you of the next steps. A written offer will be sent to you to accept through our online onboarding platform and allow you to further complete your relevant onboarding documentation.

Expressions of Interest:

If we don’t have any vacancies of interest, you can still submit an Expression of Interest by email to etc.recruitment@etcltd.com.au. Please include a Cover Letter and Resume.

Can’t find the answer you’re looking for?

Please contact our Human Resources team.

 

 
 

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