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Customer Service Skills – Kempsey

March 28, 2023 at 9:00 am 3:00 pm

Customer Service Skills

The course will provide the necessary skills and knowledge to prepare for work, such as customer service, business, and time management using various digital devices/software.

Units covered in this course, Certificate II in Workplace Skills – BSB20120

  • SIRXSL001 – Sell to the retail customer
  • BSBOPS203 – Deliver a service to customers
  • BSBTEC201 – Use business software applications

 DISCOVERY SESSION will be held @ ETC Kempsey on 14/03/2023 @ 1:00 pm.

Course Details:

  • Dates: 28/03/2023 to 19/04/2023
  • Location: Kempsey
  • Times: 9:45 am – 3:30 pm
  • Days: 2 days per week – Tuesdays & Wednesdays

 

Class ID: 1616840

If you would like to find out more information about this course or to enrolEnquire now!

Details

Organiser

Suite 8, 41 Belgrave Street
Kempsey, NSW 2440 Australia
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1800 007 400
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Course Subsidy Information

NSW Information

Government funding may be available for courses delivered by ETC via the NSW Government’s Smart and Skilled program. To find out if you are eligible, visit the Skills NSW website >

QLD Information

Government funding may be available for courses delivered by ETC depending on your circumstances. For more information, visit the QLD Government website >

For further assistance, call us on 1800 007 400 to speak with one of our training advisors.

 

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