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Customer Service Skills

The course will provide the necessary skills and knowledge to prepare for work, such as customer service, business, and time management using various digital devices/software.

Units covered in this course, Certificate II in Workplace Skills – BSB20120

  • SIRXSL001 – Sell to the retail customer
  • BSBOPS203 – Deliver a service to customers
  • BSBTEC201 – Use business software applications

 DISCOVERY SESSION will be held @ ETC Kempsey on 14/03/2023 @ 1:00 pm.

Course Details:

  • Dates: 28/03/2023 to 19/04/2023
  • Location: Kempsey
  • Times: 9:45 am – 3:30 pm
  • Days: 2 days per week – Tuesdays & Wednesdays

 

Class ID: 1616840

If you would like to find out more information about this course or to enrol – Enquire now!

Learn More about the Intro2Care course >

Course Subsidy Information

NSW Information
Government funding may be available for this course via the NSW Government’s Smart and Skilled program. To find out if you are eligible visit the Smart and Skilled website or call us on 1800 007 400 to speak with one of our training advisors.
QLD Information
Government funding may be available for this course depending on your circumstances. For more information visit the Queensland Government website or call us on 1800 007 400 to speak with one of our training advisors.

Time:
9:00 am - 3:00 pm

Date:
March 28

Venue:
ETC Kempsey

Location:
Suite 8, 41 Belgrave Street
Kempsey, NSW 2440 Australia + Google Map

 

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