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  • Customer Service – Port Macquarie

    ETC Port Macquarie Suite 3 & 4, 133-137 Gordon Street, Port Macquarie, NSW, Australia

    Customer Service   All-rounder introduction to hospitality, covering preparation of coffees, customer service, as well as the foundations of hygienic practices. SoA SIT30616 Certificate III in Hospitality  Units covered in this course,   SITXCCS006 Provide service to customers SITHFAB005 Prepare and serve espresso coffee SITXFSA001 Use hygienic practices for food safety  DISCOVERY SESSION will be held @ […]

  • Customer Service – Taree

    ETC Taree Suite 102, Level 1.5, 1 Pulteney Street, Taree, NSW, Australia

    Customer Service   All-rounder introduction to hospitality, covering preparation of coffees, customer service, as well as the foundations of hygienic practices. SoA SIT30616 Certificate III in Hospitality  Units covered in this course,   SITXCCS006 Provide service to customers SITHFAB005 Prepare and serve espresso coffee SITXFSA001 Use hygienic practices for food safety  DISCOVERY SESSION will be held @ […]

  • Computer Basics – Port Macquarie

    ETC Port Macquarie Suite 3 & 4, 133-137 Gordon Street, Port Macquarie, NSW, Australia

    Computer Basics  Hard drive, cloud storage, software, application, filename. If this sounds like an alien language to you, then we have the perfect course for you!Learn the basics of computers, tablets and mobile phone devices in order to navigate the current world of technology both at home and in the workplace.Our down-to-earth trainers will guide […]

  • Certificate II in Workplace Skills – Wauchope

    ETC Wauchope 80 High Street, Wauchope, NSW, Australia

    BSB20120 - Certificate II in Workplace Skills The Certificate II in Workplace Skills - An introduction to customer service to assist learners to communicate and create relationships with customers, work effectively in business environments and plan and apply time management skills. Key focus areas: BSBPEF202 - Plan and apply time management BSBOPS201 - Work effectively […]

  • Certificate II in Workplace Skills – Coffs Harbour

    ETC Coffs Harbour 80 Grafton St, Coffs Harbour, NSW, Australia

    Certificate II in Workplace Skills – BSB20120 The course will provide you with the necessary skills and knowledge needed in preparation for work, such as customer service, business, and time management using various digital devices/software. Key focus areas: Time management Communication skills Working in a business environment Work health and safety What jobs does this […]

  • Certificate II in Workplace Skills – Coffs Harbour

    ETC Coffs Harbour 80 Grafton St, Coffs Harbour, NSW, Australia

    Certificate II in Workplace Skills – BSB20120 Gain an accredited qualification and a stack of other skills to help boost participants into employment, a traineeship or further training. Specifically for those aged above 24 years of age DISCOVERY SESSION will be held @ ETC Coffs Harbour on 24/07/2023 @ 10:00 am. Course Details: Dates: 31/07/2023 […]

  • business student looking at camera with class in background

    Certificate III in Business – Enrolments are now open!

    ETC Ipswich 24 East Street, Ipswich, QLD, Australia

    BSB30120 - Certificate III in Business This course will provide you with skills in critical thinking, communication, presentation of information and teamwork. You will also learn how to assist in creating a more sustainable, organised, inclusive and safe work environment. This is a mixed-mode course, with self-paced / online study complemented by face-to-face classroom learning. […]

  • business student looking at camera with class in background

    Certificate III in Business – Coffs Harbour

    ETC Coffs Harbour 80 Grafton St, Coffs Harbour, NSW, Australia

    Certificate III in Business - BSB30120 Are you looking for an edge in today's super-competitive business world? Get a head start in Business with ETC! Certificate III in Business will provide you with skills in customer service, business and financial processes, business document production and organising work priorities. Discovery Session: Monday 24th July 2023 @ […]

  • Intro 2 Retail

    ETC Miami Suite 1B, First Floor, 2019 Gold Coast Highway, Miami, Qld, Australia

    Intro 2 Retail Statement of Attainment in SIR30216 Certificate III in Retail Our Intro 2 Retail course is for those seeking to gain entry into the busy retail sector or just wanting to improve their current abilities. The following units will be completed: SIRXWHS002 - Contribute to workplace health and safety SIRXIND001 - Work effectively […]

  • Intro 2 Retail

    ETC Miami Suite 1B, First Floor, 2019 Gold Coast Highway, Miami, Qld, Australia

    Intro 2 Retail Our "Intro to Retail" course is tailored for individuals looking to either enter or improve their skills in the bustling retail industry. Upon completing this short-duration course, you will be awarded a Statement of Attainment in SIR30216 - Certificate III in Retail. This program will equip you with the fundamental skills and […]

    • Course Subsidy Information

    NSW Information

    Government funding may be available for courses delivered by ETC via the NSW Government’s Smart and Skilled program. To find out if you are eligible, visit the Skills NSW website >

    QLD Information

    Government funding may be available for courses delivered by ETC depending on your circumstances. For more information, visit the QLD Government website >

    For further assistance, call us on 1800 007 400 to speak with one of our training advisors.