BSB20120 - Certificate II in Workplace Skills The Certificate II in Workplace Skills - An introduction to customer service to assist learners to communicate and create relationships with customers, work effectively in business environments and plan and apply time management skills. Key focus areas: BSBPEF202 - Plan and apply time management BSBOPS201 - Work effectively […]
First Aid This course describes the skills and knowledge required to provide a first aid response to a casualty and to perform cardiopulmonary resuscitation (CPR) in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peaks clinical bodies Units covered: HLTAID011 Provide First Aid HLTAID009 Provide cardiopulmonary resuscitation (CPR) […]
NSW Information
Government funding may be available for courses delivered by ETC via the NSW Government’s Smart and Skilled program. To find out if you are eligible, visit the Skills NSW website >
QLD Information
Government funding may be available for courses delivered by ETC depending on your circumstances. For more information, visit the QLD Government website >
For further assistance, call us on 1800 007 400 to speak with one of our training advisors.
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