Intro2Call Centre/Customer Service Operations (Statement of Attainment in BSB20120 – Certificate II in Workplace Skills)
Our Intro2Call Centre Customer Service Operations is a new course specially designed to assist, support and gain entry into a range of job roles such as receptionist, customer service attendant and call centre operator.
Learn how to communicate and create relationships with customers, identify their needs, and contribute to health and safety in the workplace
Units covered in this course:
Cour Details:
Duration: This course will run 2 days per week for 3 weeks.
Dates: 31/08/2023 to 15/09/2023 ( Thursday & Fridays)
Location: ETC Deception Bay
Class ID: 1635036
If you would like to find out more information about this course or to enrol – Enquire now!
NSW Information
Government funding may be available for courses delivered by ETC via the NSW Government’s Smart and Skilled program. To find out if you are eligible, visit the Skills NSW website >
QLD Information
Government funding may be available for courses delivered by ETC depending on your circumstances. For more information, visit the QLD Government website >
For further assistance, call us on 1800 007 400 to speak with one of our training advisors.
Get one of our training team members to contact you about our training services today.
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