Provide Responsible Service of Alcohol & Provide Responsible Gambling Services ETC's Responsible Service of Alcohol short course will help you get ahead. Learn the basics of how to work in various environments dealing with alcohol sales, service, and promotions. Topics covered include: • State liquor laws and selling serving or supplying alcohol responsibly • Intoxication, […]
Intro 2 Call Centre Our Intro2Call Centre Customer Service Operations is a new course specially designed to assist, support and gain entry into a range of job roles such as receptionist, customer service attendant and call centre operator. Learn how to communicate and create relationships with customers, identify their needs, and process and document their feedback […]
SITSS00051 Food Safety Supervision A set of skills to equip individuals in hygienic practices and handling food safely during the storage, preparation, display, service, and disposal of food. Units:SITXFSA001 - Use hygienic practices for food safety SITXFSA002 - Participate in Safe Food Handling Course Details: Time: 9:00 am - 4:00 pm Location: ETC Coffs Harbour Date: Friday […]
Certificate II in Workplace Skills – BSB20120 The Certificate II in Workplace Skills course will provide you with the necessary skills and knowledge needed in preparation for work, such as customer service, business, and time management using various digital devices/software. This qualification is designed to help you develop the necessary skills to enter the workforce […]
Certificate III in Individual Support – CHC33015
Bar & Barista ETC's Bar and Barista course is a wonderful all-rounder introduction to hospitality, covering the preparation of coffees, both alcoholic and non-alcoholic beverages, and the foundations of hygienic practices. SITHFAB005 - Prepare and serve espresso SITXFSA001 - Use hygienic practices for food safety SITHGAM001 - Provide responsible gambling services SITHFAB002 - Provide responsible […]
Safe Food Handling and Barista ETC's Bar and Barista course is a wonderful all-rounder introduction to hospitality, covering the preparation of coffees, both alcoholic and non-alcoholic beverages as well as the foundations of hygienic practices. Units: SITHFAB005 - Prepare and serve espresso coffee SITXFSA001 - Use hygienic practices for food safety SITHFAB004 - Prepare and […]
SITSS00051 Food Safety Supervision A set of skills to equip individuals in hygienic practices and handling food safely during the storage, preparation, display, service, and disposal of food. Units:SITXFSA001 - Use hygienic practices for food safety SITXFSA002 - Participate in Safe Food Handling Course Details: Time: 9:00 am - 3:00 pm Location: ETC Coffs Harbour Date: Friday […]
Provide Responsible Service of Alcohol & Provide Responsible Gambling Services ETC's Responsible Service of Alcohol short course will help you get ahead. Learn the basics of how to work in various environments dealing with alcohol sales, service, and promotions. Topics covered include: • State liquor laws and selling serving or supplying alcohol responsibly • Intoxication, […]
Provide First Aid & CPR Nationally Recognised Training in both Practical and Theory HLTAID011 Provide First Aid (Includes CPR). This course describes the skills and knowledge required to provide a first aid response to a casualty and to perform cardiopulmonary resuscitation (CPR) in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) […]
NSW Information
Government funding may be available for courses delivered by ETC via the NSW Government’s Smart and Skilled program. To find out if you are eligible, visit the Skills NSW website >
QLD Information
Government funding may be available for courses delivered by ETC depending on your circumstances. For more information, visit the QLD Government website >
For further assistance, call us on 1800 007 400 to speak with one of our training advisors.
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