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BSB20120 – Certificate II in Workplace Skills

The Certificate II in Workplace Skills – An introduction to customer service to assist learners to communicate and create relationships with customers, work effectively in business environments and plan and apply time management skills.

Key focus areas:

  • BSBPEF202 – Plan and apply time management
  • BSBOPS201 – Work effectively in business environments
  • BSBCMM211 – Apply communication skills

 

Course Details:

  • Dates: 15/05/2023
  • Location: ETC Ballina
  • Times: 9:00 am – 4:00 pm

 

Class ID: 1620598

If you would like to find out more information about this course or to enrol – Enquire now!

Learn More about the Intro2Care course >

Course Subsidy Information

NSW Information
Government funding may be available for this course via the NSW Government’s Smart and Skilled program. To find out if you are eligible visit the Smart and Skilled website or call us on 1800 007 400 to speak with one of our training advisors.
QLD Information
Government funding may be available for this course depending on your circumstances. For more information visit the Queensland Government website or call us on 1800 007 400 to speak with one of our training advisors.

Time:
9:00 am - 4:00 pm

Date:
May 15

Venue:
ETC Ballina

Location:
Shop 1/37 Cherry Street
Ballina, NSW 2478 Australia + Google Map

 

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