BSB20120 – Certificate II in Workplace Skills

The Certificate II in Workplace Skills – An introduction to customer service to assist learners to communicate and create relationships with customers, work effectively in business environments and plan and apply time management skills.

Key focus areas:

• BSBPEF202 – Plan and apply time management
• BSBOPS201 – Work effectively in business environments
• BSBCMM211 – Apply communication skills

Course Details:

• Dates: 15/05/2023
• Location: ETC Ballina
• Times: 9:00 am – 4:00 pm

Class ID: 1620598

If you would like to find out more information about this course or to enrol – Enquire now!