Keep your information safe: Tips to identify and report online impersonation scams
Recently, we’ve noticed an alarming trend where scammers are impersonating ETC staff in local community Facebook groups. These scammers are posting fake job offers, requesting personal information such as names and phone numbers. We want to remind everyone to stay alert and please don’t respond or send any information to these fake advertisements.
We’ve compiled essential information on cybersecurity, as well as tips on how to spot scam posts, and instructions on how to report them below.
How to spot a scam
Genuine ETC posts come from our official business account
They include our branding and a link to our website
We will never ask for personal information through messages
Scam posts may have commenting turned off (to stop people warning others about the post)
What to do when you see a scam post
If you come across a scam post impersonating ETC or our staff, please follow these steps:
Report the post to ETC: Contact us directly through our official website, social media channels or customer contact team (via our freecall number 1800 007 400).
Report the post on Facebook: Click on the three dots in the top right corner of the post, select “Find Support or Report Post,” and choose “Scam or Fraud”.
Do not share any personal details: Avoid giving out any personal information to the scammer.
Additional tips:
Save screenshots: Take screenshots of the scam post for your records.
Spread awareness: Inform your friends and family about these scams and share this helpful article, to prevent them from falling victim.
Stay vigilant: Always verify the legitimacy of job offers and other solicitations by contacting the company directly.
Instagram: ETC – Enterprise and Training Company LTD – @etcltd
X (formally Twitter): ETC – Enterprise and Training Company LTD – @ETC_LTD
YouTube: ETC – Enterprise and Training Company LTD – @etcaustralia
LinkedIn: ETC – Enterprise and Training Company LTD -@ETC LTD
Examples of other recent scam posts
Tips to stay on top of your own cybersecurity
To help protect yourself from cybercrime, here are some essential tips:
Use strong passwords: Ensure your passwords are complex and unique for each account.
Enable Two-Factor Authentication: This adds an extra layer of security to your accounts.
Be cautious of unsolicited messages: If an offer seems too good to be true, it probably is.
Keep your software updated: Regular updates can protect you from known vulnerabilities.
Educate yourself: Stay informed about common cyber threats and how to avoid them. Check out this helpful info and quiz from the Australia Government’s Cyber website >
Useful cybersecurity resources in Australia
Cyber.gov.au: This site offers a series of cybersecurity guides for individuals and families, including basic, moderate, and advanced steps to protect yourself from cyber threats.
Australian Cyber Security Centre (ACSC): Provides practical ways to protect yourself online, including setting up secure passphrases, enabling multi-factor authentication, and recognizing and reporting scams.
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