Skip to content
Unlock Your Business Potential! Register now for ETC’s MySmallBiz Expo and join us at one of 9 free events across NSW & QLD in 2025!
Enquire 1800 007 400
Menu

HLT23221 – Certificate II in Health Support Services

This qualification reflects the role of workers who provide support for the effective functioning of health services. At this level workers complete tasks under supervision involving known routines and procedures or complete routine and variable tasks in collaboration with others in a team environment.

Key focus areas

Some key focus areas this course will go through can include:

  • Communication in health care services
  • Working with diversity
  • Principles of infection control and prevention
  • Work, health and safety

What jobs does this qualify me for?

Successful completion of this qualification qualifies the graduate to perform roles such Hospital Laundry Worker, Food Services Assistant, Ward Assistant.

What does the course include?

As part of the Health Training Package, HLT, this course comprises 12 units of competency.

  • 4 core units plus
  • 8 elective units

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Entry Requirements

There are no formal educational requirements for entry into this course.

Student Support

Learners will receive feedback after each assessment/assignment and the trainer/assessor will be available to discuss the feedback or provide additional assistance or direction as appropriate. Trainers/assessors are also available by email/phone for any discussion or problems that students experience during their studies.

Delivery and Duration

ETC provides flexible training options either online, classroom based or in the workplace. Contact us on 1800 007 400 for more details on the HLT23221 – Certificate II in Health Support Services.

Cost

Costs vary depending on the delivery method suited to your needs.

Need to know more?

For more information about this qualification, and the jobs it relates to, visit the Australian Government’s My Skills Website

 

WE’RE HERE TO HELP!

Get one of our training team members to contact you about our training services today.

Enquire Today

Stay in The Know

Sign up for our newsletter to stay informed about the latest tips, trends and business insights from ETC.