Certificate II in Retail Services reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.
What does the course include?
The qualification comprises of 12 units.
- 7 core units plus
- 5 elective units, consisting of 3 units from the elective list, 2 units from the elective list, elsewhere in SIR Retail Services Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.