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BSB30120 – Certificate III in Business

Certificate III in Business will provide you with skills in critical thinking, communication, presentation of information and teamwork. You will also learn how to assist in creating a more sustainable, organised, inclusive and safe work environment.

Key focus areas include:

  • Critical thinking
  • Workplace communication skills
  • Inclusive work practices
  • Work health and safety

What jobs does this qualify me for?

Jobs relevant to this qualification include a variety of positions in Business Administration, Business Technology, Customer Engagement and Information Management.

What does the course include?

As part of the Business Services Training Package, BSB, this course comprises 13 units of competency:

  • 6 core units plus
  • 7 elective units

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Entry Requirements

There are no formal educational requirements for entry into this course.

Student Support

Learners will receive feedback after each assessment/assignment and the trainer/assessor will be available to discuss the feedback or provide additional assistance or direction as appropriate.
Trainers/assessors are also available by email/phone for any discussion or problems that students experience during their studies.

Delivery and Duration

The Certificate III in Business (BSB30120) is suitable for an Australian Apprenticeship pathway with an average duration of 12 months.

ETC provides flexible training options either online, classroom based or in the workplace. Contact us on 1800 007 400 for more details.


Costs vary depending on the delivery method suited to your needs.

This training is subsidised by the NSW Government.

Contact us to find out if you are eligible for the QLD Government’s Certificate 3 Guarantee program or User Choice program.

Need to know more?

For more information about this qualification, and the jobs it relates to, visit the Australian Government’s My Skills Website.

Your next move?

Call our Training Team on 1800 007 400 or fill out the Enquire Now form on this page.

What can I study next?

You can take your study further with a Certificate IV in Business BSB40120



Get one of our training team members to contact you about our training services today.

Enquire Today

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