Enquire 1800 007 400
Enquire Freecall 1800 007 400

Certificate IV in Business (BSB40120)

Certificate IV Business can assist you in developing the communication, critical thinking, problem-solving, analytical, relational and organisational skills needed to succeed in a variety of business roles. The Certificate IV in Business is designed for those in leadership or guidance roles and those who have responsibility for others’ work.

Key focus areas

Key focus areas include:

  • Creating and producing business documents
  • Critical thinking
  • Work health and safety
  • Workplace communication
  • Using digital technology

What jobs does this qualify me for?

A variety of positions are available to work in a range of business settings and roles including Public Administration, Personal Assistant, and Office Administrator.

What does the course include?

As part of the Business Services Training Package, BSB, this course comprises 12 units of competency:

  • 6 core units plus
  • 6 elective units

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Entry Requirements

There are no formal educational requirements for entry into this course.

Student Support

Learners will receive feedback after each assessment/assignment and the trainer/assessor will be available to discuss the feedback or provide additional assistance or direction as appropriate. Trainers/assessors are also available by email/phone for any discussion or problems that students experience during their studies.

Delivery and Duration

ETC provides flexible training options either online, classroom based or in the workplace. Contact us on 1800 007 400 for more details on the Certificate IV in Business.


Costs vary depending on the delivery method suited to your needs.
Contact us to find out if you are eligible for Government Assistance.

Need to know more?

For more information about this qualification, and the jobs it relates to, visit the Australian Government’s My Skills Website.

Your next move?

Call our Training Team on 1800 007 400 or fill out the Enquire Now form on this page.

What can I study next?

You can take your study further with a Certificate IV in Leadership and Management BSB40520 course.



Get one of our training team members to contact you about our training services today.

Enquire Today

    Stay in The Know

    Sign up for our newsletter to stay informed about the latest tips, trends and business insights from ETC.

      Skip to content