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Diploma of Leadership and Management (BSB50420)

The Diploma of Leadership and Management will assist you in gaining the knowledge, practical skills and experience to lead and manage across a range of enterprise and industry contexts. These include those needed to communicate with and support others to meet objectives; to plan, organise, implement and monitor workloads and to identify, analyse and synthesise information from a variety of sources in order to plan, design, apply and evaluate solutions to unpredictable problems.

Key focus areas

Some key focus areas this course will go through can include:

  • Leading and managing workplace relationships
  • Emotional intelligence
  • Managing a team
  • Workplace relationships
  • Communication

What jobs does this qualify me for?

This qualification will give you management and leadership skills and knowledge that can be applied to a variety of roles, whether working for yourself, leading others or managing teams.

What does the course include?

As part of the Business Services Training Package, BSB, this course comprises 12 units of competency.

  • 6 core units plus
  • 6 elective units

Elective units must be relevant to the work outcome, local industry requirements and the qualification level.

Entry Requirements

There are no formal educational requirements for entry into this course.

Student Support

Learners will receive feedback after each assessment/assignment and the trainer/assessor will be available to discuss the feedback or provide additional assistance or direction as appropriate. Trainers/assessors are also available by email/phone for any discussion or problems that students experience during their studies.

Delivery and Duration

ETC provides flexible training options either online, classroom based or in the workplace. Contact us on 1800 007 400 for more details on the Diploma of Leadership and Management.


Costs vary depending on the delivery method suited to your needs.
Contact us to find out if you are eligible for Government Assistance.

Need to know more?

For more information about this qualification, and the jobs it relates to, visit the Australian Government’s My Skills Website

Your next move?

Call our Training Team on 1800 007 400 or fill out the Enquire Now form on this page.



Get one of our training team members to contact you about our training services today.

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