The NSW liquor laws mandate Responsible Service of Alcohol (RSA) training for the liquor industry. Responsible practices must be undertaken wherever alcohol is served and sold, including where alcohol samples are served during on-site product tastings. This unit applies to any workplace where alcohol is served and sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries.
This unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licenced premises. Those selling and serving alcohol may include:
It also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for RSA management.
Learners will receive feedback after each assessment/assignment and the trainer/assessor will be available to discuss the feedback or provide additional assistance or direction as appropriate. Trainers/assessors are also available by email/phone for any discussion or problems that students experience during their study.
For more information about this qualification and the jobs it relates to, visit the Australian Government’s My Skills Website – http://www.myskills.gov.au/courses/unit?Code=SITHFAB002
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