November 28, 2022 at 9:30 am – 3:30 pm
Get the ultimate job and work behind a bar. ETC’s Responsible Service of Alcohol short course will help you get ahead by teaching you the basics of how to work in various environments dealing with alcohol sales, service, and promotions. The NSW liquor laws mandate Responsible Service of Alcohol (RSA) training for the liquor industry. Responsible practices must be undertaken wherever alcohol is served and sold, including where alcohol samples are served during on-site product tastings. This unit applies to any workplace where alcohol is served and sold, including all types of hospitality venues, retail liquor outlets and wineries, breweries and distilleries. This unit applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol on licenced premises. It also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for RSA management.
Learn MoreLearn the skills to provide responsible gambling services and you could get ahead and work in a range of venues such as hotels, motels, clubs, pubs, and casinos. This is an essential course for anyone who wants to work in Hospitality where sales and service of gambling activities occur. Responsible gambling services (RCG) must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area. It is provided in a range of venues such as hotels, motels, clubs, pubs and casinos. The responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in selling and servicing gambling activities in licensed premises.
Course Details:
Please note that Refresher courses for RSA and RCG are to be completed online through the Liquor and Gaming Dept. ETC does not offer refresher courses for RSA and RCG. Competency cards are valid for 5 years.
NSW Information
Government funding may be available for courses delivered by ETC via the NSW Government’s Smart and Skilled program. To find out if you are eligible, visit the Skills NSW website >
QLD Information
Government funding may be available for courses delivered by ETC depending on your circumstances. For more information, visit the QLD Government website >
For further assistance, call us on 1800 007 400 to speak with one of our training advisors.
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