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A Decade of Action: ETC’s Reconciliation Journey & RAP Barometer Results

Creating a culturally safe and inclusive workplace isn’t just a goal, it’s a responsibility. Across Australia, organisations are asking: how can we support reconciliation in the workplace? At ETC, the answer is clear – through listening, learning, and leading with purpose.

In 2025, ETC marked 10 years of Reconciliation Action Plan (RAP) milestones. To reflect on this journey, we conducted a RAP Barometer staff survey in 2024, revealing powerful insights into how our employees view reconciliation, truth telling, and cultural awareness. The results show that reconciliation is not just embedded in ETC’s operations, it’s embraced by our people.

What is the RAP Barometer and why is it important?

The RAP Barometer is a national survey that measures attitudes and actions around reconciliation in the workplace. ETC’s results show that staff are deeply engaged in the reconciliation journey:

  • 99% of staff feel confident engaging respectfully with Aboriginal and Torres Strait Islander peoples
  • 93% believe ETC should maintain or increase its commitment to reconciliation following the referendum result
  • 94% agree that learning about the impacts of colonisation and past government policies is important
  • 86% support truth telling initiatives in Australia
  • 85% are interested in participating in reconciliation activities
  • 88% have seen senior leaders speak passionately about reconciliation internally

These findings reflect a workplace culture where reconciliation is everyone’s responsibility.

How to support reconciliation in the workplace

ETC has taken deliberate steps to support reconciliation in the workplace, including:

  • Delivering cultural awareness training for staff
  • Establishing a dedicated Indigenous Services Team
  • Launching an Aboriginal and Torres Strait Islander Employment Strategy
  • Partnering with First Nations businesses and organisations
  • Supporting and sponsoring Indigenous events and celebrating key dates
  • Introducing our first Stretch RAP (2022–2025) to deepen relationships and build cultural capability

These actions have helped ETC foster a workplace culture where reconciliation is seen as everyone’s responsibility.

Looking to support reconciliation in your workplace?

Whether you’re a small business, a large corporation, or a community organisation, there are meaningful ways to get involved:

  • Start a Reconciliation Action Plan (RAP): Use Reconciliation Australia’s framework to guide your journey.
  • Invest in cultural competency training: Help staff understand First Nations histories, cultures, and contemporary issues.
  • Partner with Indigenous businesses and service providers: Support economic empowerment and visibility.
  • Create safe spaces for truth telling: Encourage open conversations and amplify First Nations voices.
  • Celebrate key dates: Participate in NAIDOC Week, National Reconciliation Week, and Aboriginal and Torres Strait Islander Children’s Day.
  • Review your recruitment practices: Ensure they are inclusive and support First Nations employment pathways.

Every organisation has a role to play. Reconciliation is not a one-off initiative – it’s a long-term commitment to respect, equity, and shared understanding.

What’s next: ETC’s Stretch RAP 2026–2029

Building on our strong decade-long foundation, ETC is now preparing a new Stretch RAP (2026–2029). This next phase will introduce fresh and innovative actions focused on collaboration, inclusion, and lasting impact.

Planned initiatives include:

  • Educational workshops to build staff knowledge of colonial history
  • Truth telling projects, including the possibility of a podcast series exploring lived experiences of First Nations peoples
  • More opportunities for staff to engage in reconciliation activities

These actions will help ETC continue to lead by example and foster stronger connections with Aboriginal and Torres Strait Islander communities.

Why truth telling matters in reconciliation

Truth telling is a vital part of reconciliation in Australia – it’s about acknowledging the past, amplifying First Nations voices, and fostering understanding that leads to real change. For ETC, truth telling is more than a concept; it’s a commitment to creating culturally safe spaces where stories can be shared, heard, and respected.

ETC’s RAP Barometer results show that 86% of staff support truth telling processes as part of reconciliation. This strong internal endorsement has inspired ETC to explore new initiatives that will feature the lived experiences of Aboriginal and Torres Strait Islander peoples. These stories will help build empathy, challenge assumptions, and deepen cultural awareness across the organisation and beyond.

Through internal education, cultural workshops, and storytelling platforms, ETC is helping staff understand the impacts of colonisation and past government policies – with 94% of employees agreeing this learning is important. By embedding truth telling into our reconciliation strategy, ETC is walking alongside First Nations communities in a spirit of respect, honesty, and shared growth.

Learn more about ETC’s Reconciliation Action Plan (RAP) journey

A Reconciliation Action Plan (RAP) is a formal commitment to advancing reconciliation between Aboriginal and Torres Strait Islander peoples and non-Indigenous Australians.

ETC’s reconciliation journey began in 2015 with our first RAP and has grown into a decade-long commitment to inclusion, respect, and partnership.

Our RAP provides a structured framework for embedding respect, relationships, and opportunities across our organisation. It guides how we engage with First Nations communities, support First Nations employment and business growth, and foster cultural understanding among our staff.

Explore ETC’s reconciliation initiatives > https://etcltd.com.au/about-us/etcs-reconciliation-action-plan/

Do you want to talk to our Indigenous Services Team about employment or training?

Call our friendly team on 1800 007 400 or fill out the Enquire Now form on this page.

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