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Please fill out the form below and one of our Parent Pathways team members will contact you.
Are you a parent or carer of a child or children up to 6 years old, seeking support to achieve your personal, educational, or employment goals? Parent Pathways is a voluntary service that provides personalised assistance and financial support to eligible parents and carers.
Our service is dedicated to meeting the unique needs of each parent and carer. Providing guidance and practical support, empowering you to achieve positive outcomes for your future.
We work closely with you to identify your aspirations and deliver tailored guidance and resources throughout your journey with Parent Pathways. With the help of a qualified mentor, you can receive flexible support for any personal, study, or work goals.
Whether you need help finding childcare, accessing community services, or developing a plan for your future, our mentors are here to assist you every step of the way.
Parent Pathways is entirely voluntary and tailored to your individual needs and circumstances. If you choose to participate, you will collaborate with an ETC mentor to develop a plan that suits you and your family.
The program is flexible, accessible and considerate of each parent’s individual goals. We always engage with an open mind and a respectful attitude, ensuring parents feel valued and heard.
After your first appointment in person, you can attend additional appointments over the phone, or online, or in person – either at a local ETC office or our outreach mentors can meet you somewhere closer to home. It’s up to you! When attending in person, your children are always welcome and we will do our best to accommodate your needs. The service is family-friendly, so if you need to reschedule appointments, that’s okay. Once you and your mentor develop a Goal Plan, you’ll receive ongoing support to achieve your goals.
If your situation changes, your mentor can help you find an alternative option that better suits you. If you need more support, your mentor can help you access other helpful services in the local community.
Parent Pathways is for parents and carers who:
Receiving one of these payments:
Eligibility also includes those who are not receiving a Centrelink payment and are either:
Yes, you can. Your appointments might be over the phone, in person, or online, and your children are always welcome to attend. The service is family-friendly, so if you need to reschedule appointments, that’s okay. Just call us and we can reschedule.
No, Parent Pathways is focused on your individual circumstances. You can work with your mentor to identify skills, experience, and qualifications to help you plan for your future. We can help you to find a childcare centre or with childcare costs, get a referral to support such as financial information services and family and domestic violence support services, access language or literacy programs, or connect with training, such as a short course.
The service offers a range of support options, including working with a mentor to find activities, services, and training that meets your needs. Some services on offer include:
Yes. Parent Pathways mentors provide personalised support, such as advice about what you might like to do, or practical help to achieve a particular goal. Through Parent Pathways, you can get help to achieve your personal, study, or work goals. Whether you need help to find the right course, just need advice, or are looking for financial assistance to help you reach those goals – there is a range of support available to you.
You can access Parent Pathways through various ETC locations in Brisbane South-East, Somerset, and Gold Coast regions or by registering through your MyGov account and completing the eligibility checks through Services Australia.
Outreach Sites provide you with the flexibility to meet at a place that’s best suited to your needs in our region. It could be at a local library, town hall, community hub, or coffee shop of your choice. The locations and timings for our outreach visits will be communicated via social media channels and our website. Our mentors come to you!
Call our friendly team on 1800 007 400 or fill out the Parent Pathways Enquiry form.
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