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ETC’s 2024–25 Indigenous Outcomes Report Card: Supporting First Nations Communities

ETC is proud to stand alongside Aboriginal and Torres Strait Islander people, supporting their journeys through employment, training, and business development.

Our 2024–25 Indigenous Outcomes Report Card highlights the real impact of our programs and the dedication of our Indigenous Services Team (IST) across the regions we serve.

ETC has a strong reputation for investing in programs that deliver positive training and employment outcomes for Aboriginal and Torres Strait Islander people. This investment not only benefits our customers — it strengthens our communities.

As a leading provider of employment, training and business services, ETC continues to build sustainable relationships with peak Aboriginal and Torres Strait Islander organisations, including Local Aboriginal Land Councils, Aboriginal Medical Services, and Local Aboriginal Interagency Groups. These partnerships are central to our success and ensure our services remain culturally responsive and community-led.

Through our Reconciliation Action Plan (RAP), ETC is also committed to contributing to a fairer and more equitable society. We proudly support the national effort to “Close the Gap”, particularly in our core business areas of employment, training, and business growth.

2024–25 Indigenous Outcome Highlights

During 1 July 2024 – 30 June 2025, ETC delivered the following outcomes for Aboriginal and Torres Strait Islander peoples across our regions:

  • 996 job seekers placed into work through ETC’s Employment Services programs (Disability Employment Services, Workforce Australia Employment Services and Transition to Work)
  • 166 Aboriginal and Torres Strait Islander people supported into employment by ETC’s Indigenous Services Team
  • 2,042+ mentoring and cultural support sessions delivered by the IST
  • 384 Aboriginal or Torres Strait Islander people commenced ETC training courses
  • 28 First Nations entrepreneurs supported through Workforce Australia – Self-Employment Assistance
  • 21 First Nations organisations and events sponsored
  • 7 events hosted across our footprint in celebration of National Reconciliation Week
  • 9 events hosted across our footprint in celebration of NAIDOC Week

These outcomes reflect ETC’s ongoing commitment to creating opportunities, building capacity, and walking alongside First Nations peoples in their journey.

We acknowledge the strength, resilience, and aspirations of Aboriginal and Torres Strait Islander communities, and we’re honoured to play a role in supporting their success.


ETC’s Reconciliation Action Plan (RAP)

ETC’s Reconciliation Action Plan (RAP) is a cornerstone of our commitment to reconciliation. It guides our efforts to foster respect, build relationships, and create meaningful opportunities for Aboriginal and Torres Strait Islander peoples.

Through our RAP, we:

  • Promote cultural awareness and understanding across our organisation
  • Strengthen partnerships with First Nations communities and organisations
  • Embed culturally responsive practices into our service delivery
  • Support the national effort to Close the Gap in employment, education, and economic participation
  • Celebrate First Nations culture through events, storytelling, and staff engagement

Our RAP is not just a document, it’s a living commitment that informs how we work, who we work with, and the outcomes we strive to achieve. It ensures that reconciliation is woven into the fabric of ETC’s operations and culture.

Celebrating 10 Years of Reconciliation

In 2025, ETC proudly celebrated 10 Years of Reconciliation — a significant milestone in our ongoing journey to support and uplift Aboriginal and Torres Strait Islander peoples.

Over the past decade, ETC has deepened its commitment to reconciliation through meaningful action, storytelling, and collaboration. Our efforts have included:

  • Launching and evolving our Reconciliation Action Plan (RAP)
  • Sharing powerful First Nations stories through our “10 Years of Reconciliation” campaign
  • Hosting and participating in community-led events that honour culture and history
  • Strengthening partnerships with First Nations organisations across our footprint

This milestone reflects our belief that reconciliation is not a destination — it’s a continuous journey of learning, respect, and shared progress.

Want to speak with someone about your goals?

ETC’s Indigenous Services Team is here to support you! Call our friendly team on 1800 007 400 or fill out the Enquiry Form on this page.


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