Enrol in one of ETC’s WorkIT skill sets today!
ETC provides a number of essential skill set courses associated with industry. These courses will help you to develop skills employers are looking for in high employing industries. Courses on offer include:
You can develop skills employers are looking for in the following areas:
Our Intro2Care short skills course can assist you in gaining the skills and knowledge to communicate clearly and compassionately, to organise, provide personalised support, monitor support services within an individual plan and to create a safe environment for both you and the people in your care.
Duration: 8 day course
Delivery method: Face to Face
Units covered:
Assist Clients with Medication (Skill Set – CHCSS00070)
This skill set reflects the skill requirements to provide support to a person to self-administer medication.
Duration: Dependant on delivery options
Delivery method: Blended
Units covered:
Chronic Disease Self-Management – CHCSS00075
This Skill Set reflects the skill requirements for work assisting clients with self-management of chronic disease.
Duration: Dependant on delivery options
Delivery method: Blended
Units covered:
Lead and Mentor – CHCSS00082
This skill set reflects the skill requirements for team leaders or managers to coordinate, mentor and lead teams and individuals.
Duration: Dependant on delivery options
Delivery method: Blended
Units covered:
Lead and Support Colleagues – CHCSS00084
This skill set reflects the skill requirements for team leaders or managers responsible for coordinating teams and supporting the wellbeing of colleagues working in stressful and demanding roles.
Duration: Dependant on delivery options
Delivery method: Blended
Units covered:
Disability Work – Behaviour Support – CHCSS00124
A set of skills for work supporting people with disability who require positive behaviour support.
Duration: Dependant on delivery options
Delivery method: Blended
Units covered:
High Support and Complex Care – Disability Support – CHCSS00128
A set of skills for work supporting people with complex care needs requiring high levels of support in a disability work context.
Duration: dependant on delivery options
Delivery method: Blended
Units covered:
Note: units marked with an * have one or more prerequisites
Individual Support – Ageing – CHCSS00129
A set of skills for providing person-centred support to older people in various settings, within the delegations of an established individualised plan.
Duration: Dependant on delivery options
Delivery method: Blended
Units covered:
Individual Support – Disability – CHCSS00130
A set of skills for providing person-centred support to people with disability in various settings.
Duration: Dependant on delivery options
Delivery method: Blended
Units covered:
Induction to Disability Support – CHCSS00133
A set of skills for supporting the induction of new workers into a variety of roles supporting people with disability.
Duration: Dependant on delivery options
Delivery method: Blended
Units covered:
These skillsets are included in Career Boost – which is a Queensland Government-funded program that provides eligible individuals with one subsidised training place in a Certificate IV, Diploma or Advanced Diploma qualification under the general training pathway. Find out more >
Our Intro2Business short skills course is designed to give you a great head start to enter the workforce, covering working healthily and safety, assisting in responding to incidents, as well as improving your communication, planning and organisational skills.
Duration: 6 day course
Delivery method: Blended
Units covered:
Our Intro2Computers course is designed to assist you in the basic usage of computers, improving your knowledge and confidence in utilising technology.
Duration: 2 day course
Delivery method: Blended – Face to Face and Digital
Units covered:
Our Intro2Call Centre Customer Service Operations is a new course specially designed to assist you to communicate and create relationships with customers, identify and deliver their needs and process and document their feedback using software applications.
Duration: 6 day course
Delivery method: Blended
Units covered:
Our Intro2Retail course combines the basic skills and knowledge needed to get entry into – or improve your performance in – the busy retail sector, covering sales, customer service basics, knowledge of policies and procedures and basic workplace health and safety principles.
Duration: 9 day course
Delivery method: Face to Face
Units covered:
Our Café Culture skillset is designed to get you up and running in the dynamic café industry, by teaching you the skills you need to grind, prepare and serve a variety of commercial coffees, as well as maintain equipment and use essential hygiene practices. It also covers customer service skills such as communication, establishing rapport, meeting needs and responding to complaints.
Duration: 9 day course
Delivery method: Face to Face
Units covered:
Our Intro2Cookery skills course is a great preparation for working in commercial kitchens and cafes. It covers workplace safety practices, including knife skills and hygienic practices, while giving hands-on experience in the preparation of sandwiches.
Duration: 8 day course
Delivery method: Face to Face with hands-on practical
Units covered:
Our Intro2General Services short skills course is a great preparation to a wide variety of positions in the service industry. It covers the skills and knowledge required to safely carry out general cleaning duties, including setting up cleaning equipment and using hygienic practices around food.
Duration: 8 day course
Delivery method: Face to Face with optional Industry placement
Units covered:
Our Intro2 Early Childhood skills course can provide you with the opportunity to start a rewarding career working with children. You’ll gain the skills and knowledge to care for and educate young children and be a source of inspiration to allow them to learn, grow and connect to their world.
Duration: 6 day course
Delivery method: Face to Face
Units covered:
Get one of our training team members to contact you about our training services today.
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